Thursday, 4 May 2017

QoS IP Phone Systems Essential Details

By David Patterson


IP phones uses voice over internet protocol technologies for transmitting and placing phone calls on the IP network instead of the public switched telephone network or PSTN. Common functions and features include caller ID, call transfer, hold and conference. Though this technology has issues like it requires internet access and is dependent on the mains electricity.

Another issue is that because they access the internet, the quality of the voice call suffers when other applications are accessing and using the network. This is the reason why QOS IP phone systems are important in managing the data traffic. QOS or quality of service is the collection of concepts and techniques to provide optimal call quality.

The service arranges specific traffic by slowing down lesser important data packets so that the important ones reach the destination quicker. Routers are using the FIFO method to send data though this may be changed through QoS tagging. This will give priority by changing it over to specific traffic and they will be moved up the queue.

The queues hold containers of packets for network devices whenever they have low priority and cannot be immediately sent. There are different methods and levels in prioritizing these tags and are dependent on the router. Some samples of these levels include high, medium and low. Tagging is possible by using Ethernet ports of the router.

The router for QOS implementation placed in the local are network as gateway device after the modems of cable and DSL. This can reduce the experience of having choppy voices during the conversation because of other applications seizing the bandwidth needed. These applications including email, games and other high bandwidth apps.

The performance you are receiving from your ISP is not affected with this because the limitations of your upload and download was already set by them depending on the service level. Do some speed test measurement and compare the result with the information given by your ISP. If the result does not reach eighty percent of your limit cap then have their tech support help you in troubleshooting this issue.

Before putting a QOS settings in the router, do these steps first if you experience having choppy voices. Try talking using your IP phone without other contending computers or phones and check if the issue is still there. Check every computer on LAN are clear of any spyware by checking them with a protection software.

You should put the settings one by one and check if they work and achieve the wanted results each time. The simple ones must be added first and add the others after checking them one by one dependent on how advanced they are. Experiment with which settings to use until you can achieve the desired results.

The networking equipment are critical for having a quality phone conversation and affect the voice quality as well. Companies with few employees do not need to worry much about this because they only have few users. Bigger companies have much more users who are using the network simultaneously making this their problem.




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